Privacy Policy
This Privacy Policy explains how Coastal Slide Door Repair ("we," "us") collects and uses information when you contact us through our website, our Facebook/Instagram lead forms, or by phone, to request sliding glass door repair services on the Florida Gulf Coast.
Information we collect
- Information you give us: your name, phone number, email (if provided), city, and details about your door (the problem, standard vs. impact, optional notes/photos) — submitted via our quote form, a Meta/Facebook lead form, or told to us by phone.
- Call information: if you call our tracking number, we may record the call for quality and to follow up on your request, and we log the phone number and call source.
- Basic site/ad data: standard analytics and advertising data (e.g., pages viewed, and a Meta advertising pixel) to understand and improve our ads and website.
How we use it
- To contact you about your request, provide a quote, and schedule and perform service.
- To follow up by call, text, or email about your inquiry and your job.
- To measure and improve our advertising and website.
We contact you because you asked us to. We do not sell your personal information.
Text messages
If you give us your phone number, we may text you about your quote or job. Message/data rates may apply. You can opt out at any time by replying STOP; reply HELP for help.
Service providers
We use trusted providers to run our business — for example, advertising platforms (Meta/Facebook), call tracking, website hosting, and scheduling/CRM tools. They process information only to provide their service to us. We do not allow them to use your information for their own marketing.
Cookies & advertising
Our site may use cookies and a Meta advertising pixel to understand traffic and show relevant ads. You can control cookies through your browser settings and ad preferences through your Facebook/Instagram and device settings.
Your choices
- Opt out of texts by replying STOP.
- Ask us to access, correct, or delete the information you gave us — email us (below).
- You can decline to provide information, but we may not be able to quote or schedule service.
Children
Our services and site are for adults; we do not knowingly collect information from children.
Changes
We may update this policy; we will post the new effective date here.
Contact
Coastal Slide Door Repair
Phone: (941) 392-7688
Email: hello@coastalslide.com